Privacy Policy

This privacy policy sets out how 3REE DISTRIBUTIONS LTD (trading as 3REE Labels) collects, uses, and protects any information that you give us when using this website, www.3reelabels.co.uk. We are committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, it will only be used in accordance with this privacy policy.

We may update this policy from time to time by updating this page. Please check this page periodically to ensure you are happy with any changes. This policy should be read alongside our separate Cookie Policy.

Who We Are (Data Controller)

The data controller responsible for your personal data is:

Company3REE DISTRIBUTIONS LTD (trading as 3REE Labels), Company No. 11126229
AddressUnit 9 Listers Mill, Listers Courtyard, Beamsley Road, Bradford, West Yorkshire, BD9 4SQ, United Kingdom
Emailinfo@3reelabels.co.uk
Phone01274 442613

What We Collect

We may collect the following information:

  • Your name
  • Contact information, including email address, phone number, and delivery and billing address
  • Demographic information such as postcode, preferences, and interests
  • Order and transaction details relating to purchases you make
  • Other information relevant to customer enquiries, surveys, or offers

You can access our home page and browse our site without disclosing personal data.

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process and fulfil your orders, including payment, delivery, and returns
  • Internal record keeping and customer account administration
  • To improve our products and services
  • To respond to your enquiries and provide customer support
  • Where you have agreed, to send you promotional emails about new products, special offers, or other information we think you may find interesting
  • From time to time, to contact you for market research purposes by email, phone, or post

Lawful Basis for Processing

We process your personal data on one or more of the following lawful bases: to perform our contract with you (for example, to fulfil an order); to comply with a legal obligation; for our legitimate business interests (such as improving our services and preventing fraud); and, where required, on the basis of your consent (for example, for marketing emails, which you can withdraw at any time).

Disclosure of Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted service providers who help us operate our business — such as payment providers and delivery carriers — only to the extent necessary to fulfil your order.

In the unlikely event that a liquidator, administrator, or receiver is appointed, your information may be transferred to a third-party purchaser of the business, provided that purchaser undertakes to use your information for the same purposes set out in this policy. Your information will not be disclosed to government or other authorities except as required by law.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Payment card details are handled securely by our PCI DSS compliant payment provider and are not stored on our own systems.

How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes set out in this policy, including to meet any legal, accounting, or reporting requirements. Order and transaction records are typically retained for the period required by UK tax and company law.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any information that is inaccurate or incomplete
  • Request erasure of your personal data in certain circumstances
  • Object to or restrict our processing of your data in certain circumstances
  • Withdraw consent to marketing at any time

To exercise any of these rights, please contact us using the details above. Requesting access to your data is free of charge. We will respond to your request within the timescales required by law.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information as follows:

  • When completing a form on the website, look for the option to indicate that you do not want your information used for direct marketing.
  • If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us.

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have any control over that other website and are not responsible for the protection and privacy of any information you provide there. You should exercise caution and review the privacy policy of any website you visit.

Complaints

If you have a concern about how we handle your personal data, please contact us first and we will do our best to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at info@3reelabels.co.uk or on 01274 442613.